k995
Mar 23, 04:07 AM
I am not sure you are using "UI" correctly.
I get the notification thing, but I keep seeing some people talking about the look of the interface of IOS being dated and I don't get it. It seems like a very young and inexperienced viewpoint. Wanting change solely for the sake of change. The UI for IOS works very well. I don't want it changed just because some people are bored of looking at it. This is something you realize as you get older and more experienced in life. Change just for the sake of change is not a great deal, most of the time.
Perhaps you just dont have any experience with other UI's? That people jailbreak to specificly change certain parts of it shows there is something lacking.
I upgraded my ipad to 4.3 and already am annoyed I lost a lot of ease in the UI because there isnt a unthered jailbreak avaible.
Change for the sake of improved usability and function? I am all for it. Change of the UI just because they have used the same basic look for the UI for 5 years? No not really.
Better notifications, different user profiles, better accesibility on settings, better multitasking, better start screen , more interactivity on the home screen,...
Here I don't think you understand how "multitasking" works on IOS devices.
It is not really possible to do a "lot" of multi-tasking. There are only a certain number of APIs that can be used concurrently. Having a bunch of apps listed in the fast task switcher is not multi-tasking and it does not require more ram.
You dont seem to understand what he is saying.
multitasking is being able to run different programs at the same time. The ipad 1 isnt really capable of this as it laks ram to hold those programs in memeory.
Apple solution is a cripled form of multitasking. Certain task can be done in the background and even certain programs are allowed to run completly in the background yet this all has to be coded AND remains hampered by the lack of ram.
Even in the browser you have trouble keeping open tabs as they constantly need to refresh as you switch as it runs out of memory.
The problem is Android becomes the brand and all these hardware makers become a commodity. People who have an android phone look to get a new android phone. They don't look to get an upgrade to their current phone because no upgrade exists, because the hardware makers just come up with new dumb names for products six times a year.
Thats a problem for those companies, not for the consumer. Strange your logic seems to stem from the apple point of view, not the consumer.
If you don't like your battery life, you got a point. Perhaps you can just always have a long extension cord and then you got a real winner!
So you really think an extra 256MB of ram would have destroyed the battery life on the ipad? Strange how it DOESNT do that on the iphone 4 or comparable tablets.
If you got any source to back this up, post it otherwise its a myth like the "multitasking destroys battery life"
At this point and time there are still no real competitors. There is one copycat device out there that is inferior, and a couple more potentially coming out soon... but nothing is guaranteed.
You should perhaps look beyond macrumors, plenty out there and depending on the consumer some better other worse then the ipad 1 and 2 .
I think the market clearly shows the iPhone is the best phone out there. There is no other phone that comes anywhere close to selling as much as the iPhone.
And britney spears sold a lot of almbums at a time, so at that time she was "the best"? BS of course.
The iphone is a very good iphone, but I personaly wouldnt want another to expensive for what it offers.
The iPad is worse, and will pretty much stay that way as all of the competitors are just clones of the iPad, and they don't have the advantage of a protected Verizon environment to move their product. They will have to compete against the iPad 2 for every sale they make.
Wich will be no different then for the iphone, and we both know within 2 years android outsold the iphone.
I get the notification thing, but I keep seeing some people talking about the look of the interface of IOS being dated and I don't get it. It seems like a very young and inexperienced viewpoint. Wanting change solely for the sake of change. The UI for IOS works very well. I don't want it changed just because some people are bored of looking at it. This is something you realize as you get older and more experienced in life. Change just for the sake of change is not a great deal, most of the time.
Perhaps you just dont have any experience with other UI's? That people jailbreak to specificly change certain parts of it shows there is something lacking.
I upgraded my ipad to 4.3 and already am annoyed I lost a lot of ease in the UI because there isnt a unthered jailbreak avaible.
Change for the sake of improved usability and function? I am all for it. Change of the UI just because they have used the same basic look for the UI for 5 years? No not really.
Better notifications, different user profiles, better accesibility on settings, better multitasking, better start screen , more interactivity on the home screen,...
Here I don't think you understand how "multitasking" works on IOS devices.
It is not really possible to do a "lot" of multi-tasking. There are only a certain number of APIs that can be used concurrently. Having a bunch of apps listed in the fast task switcher is not multi-tasking and it does not require more ram.
You dont seem to understand what he is saying.
multitasking is being able to run different programs at the same time. The ipad 1 isnt really capable of this as it laks ram to hold those programs in memeory.
Apple solution is a cripled form of multitasking. Certain task can be done in the background and even certain programs are allowed to run completly in the background yet this all has to be coded AND remains hampered by the lack of ram.
Even in the browser you have trouble keeping open tabs as they constantly need to refresh as you switch as it runs out of memory.
The problem is Android becomes the brand and all these hardware makers become a commodity. People who have an android phone look to get a new android phone. They don't look to get an upgrade to their current phone because no upgrade exists, because the hardware makers just come up with new dumb names for products six times a year.
Thats a problem for those companies, not for the consumer. Strange your logic seems to stem from the apple point of view, not the consumer.
If you don't like your battery life, you got a point. Perhaps you can just always have a long extension cord and then you got a real winner!
So you really think an extra 256MB of ram would have destroyed the battery life on the ipad? Strange how it DOESNT do that on the iphone 4 or comparable tablets.
If you got any source to back this up, post it otherwise its a myth like the "multitasking destroys battery life"
At this point and time there are still no real competitors. There is one copycat device out there that is inferior, and a couple more potentially coming out soon... but nothing is guaranteed.
You should perhaps look beyond macrumors, plenty out there and depending on the consumer some better other worse then the ipad 1 and 2 .
I think the market clearly shows the iPhone is the best phone out there. There is no other phone that comes anywhere close to selling as much as the iPhone.
And britney spears sold a lot of almbums at a time, so at that time she was "the best"? BS of course.
The iphone is a very good iphone, but I personaly wouldnt want another to expensive for what it offers.
The iPad is worse, and will pretty much stay that way as all of the competitors are just clones of the iPad, and they don't have the advantage of a protected Verizon environment to move their product. They will have to compete against the iPad 2 for every sale they make.
Wich will be no different then for the iphone, and we both know within 2 years android outsold the iphone.
Chundles
Aug 27, 11:42 PM
I don't think we're going to see Merom in the MacBook Pros tomorrow. Of course, I'm HOPEING. If they were annouced tomorrow, it would make not only my day, but my month! I've been waiting since June and was expecing it at WWDC. So I'm keeping my fingers crosses 100%. If the're annouced tomorrow, I'm going to order it withen the first 5 minuts of me finding out.
Hopefully this will be my order.
15" MacBook Pro
2.33GHz
2GB Ram
256MB VRAM
Superdrive
+BT Mighty Mouse (x2)
BT Keyboard
Some sort of bag for the MBP
D-Link USB Bluetooth drive
*Crosses fingers*
Why are you buying the DLink Bluetooth thingy?
Hopefully this will be my order.
15" MacBook Pro
2.33GHz
2GB Ram
256MB VRAM
Superdrive
+BT Mighty Mouse (x2)
BT Keyboard
Some sort of bag for the MBP
D-Link USB Bluetooth drive
*Crosses fingers*
Why are you buying the DLink Bluetooth thingy?
Dalton63841
Apr 8, 04:18 AM
As best as I can figure, it works like this. Managers get good grades if they sell certain amounts of products.
I'll use low numbers here. Let's say BB corporate wants you to sell at least 5 iPads a day to make your "Quota". One day, 10 iPads come in. You sell all ten, yay, you made quota for the day.
But the next day, none get shipped to the store. So, boo, you didn't make quota, since you didn't have any to sell.
So, if you get 10 the day after that, & not knowing if more are coming tomorrow, you sell 5, make quota, and hold the other 5 for the next day when, low and behold, none get shipped to the store. You still have 5 left over to sell, which you do, and again you make quota for the day.
Basically the more days you make quota, the happier BB corporate is, and the better chance Mr. Manager gets a bonus down the road.
Mr. Manager (http://www.youtube.com/watch?v=O4DMPmoJkJQ)
This guy has a firm understanding of how retail chains work. This is EXACTLY the case and how MOST major chains operate.
I'll use low numbers here. Let's say BB corporate wants you to sell at least 5 iPads a day to make your "Quota". One day, 10 iPads come in. You sell all ten, yay, you made quota for the day.
But the next day, none get shipped to the store. So, boo, you didn't make quota, since you didn't have any to sell.
So, if you get 10 the day after that, & not knowing if more are coming tomorrow, you sell 5, make quota, and hold the other 5 for the next day when, low and behold, none get shipped to the store. You still have 5 left over to sell, which you do, and again you make quota for the day.
Basically the more days you make quota, the happier BB corporate is, and the better chance Mr. Manager gets a bonus down the road.
Mr. Manager (http://www.youtube.com/watch?v=O4DMPmoJkJQ)
This guy has a firm understanding of how retail chains work. This is EXACTLY the case and how MOST major chains operate.
Digital Skunk
Mar 22, 12:55 PM
Assuming this gets out of vaporware status, it looks pretty good. The custom interface also looks good. Apple better have some improvements to the UI (ahem, notifications) in iOS 5
Sorry, completely forgot about that.
iOS rocks in apps, but it does suck *** in terms of notifications and true multitasking.
Apple should've been the ones to buy Palm.
Sorry, completely forgot about that.
iOS rocks in apps, but it does suck *** in terms of notifications and true multitasking.
Apple should've been the ones to buy Palm.
Lollypop
Jul 20, 08:12 AM
seems the tragic days of the P4 are gone for intel, good for us! :p With all the high end stuff from intel thats apparently going into the mac im a bit worried about the price of the systems though!
LethalWolfe
Apr 10, 10:31 PM
Unless, like I posted earlier, the iPad app functions as a UI for the main application over the network. The Mac (or cluster of macs) takes care of the heavy lifting, and the iPad is used to make edits remotely, and broadcast to HDTV's.
AirPlay & AirEdit.
If you had a cluster of Mac Pro's using thunderbolt (or whatever...ethernet, fibre, etc) to talk to each other, and you used the iPad as a remote UI, you could edit, compress, and broadcast from anywhere.
Apple has all the pieces in place to do this. AirPlay, AppleTV, iPad, iTunes as a media hub for all the devices to communicate, Qmaster, etc...
This has been a long time coming. I remember in 2006-2007 hearing rumors that Apple was working on a tablet like controller for logic. It was to be used to edit the timeline, or act as a virtual mixer, etc. This has been brewing for years, and I think it's almost a reality.
Avid demo'd basically this last year at NAB. IIRC all the media was on servers in Virginia and the presenter did the demonstration on a laptop using a web app.
Lethal
AirPlay & AirEdit.
If you had a cluster of Mac Pro's using thunderbolt (or whatever...ethernet, fibre, etc) to talk to each other, and you used the iPad as a remote UI, you could edit, compress, and broadcast from anywhere.
Apple has all the pieces in place to do this. AirPlay, AppleTV, iPad, iTunes as a media hub for all the devices to communicate, Qmaster, etc...
This has been a long time coming. I remember in 2006-2007 hearing rumors that Apple was working on a tablet like controller for logic. It was to be used to edit the timeline, or act as a virtual mixer, etc. This has been brewing for years, and I think it's almost a reality.
Avid demo'd basically this last year at NAB. IIRC all the media was on servers in Virginia and the presenter did the demonstration on a laptop using a web app.
Lethal
igator210
Apr 27, 09:04 AM
The principle of any and every cell phone is that if can connect to a cellular network signal, it knows where you are. Based upon every unique cellular ID, the networks know how to route incoming calls and texts to you, If it didn't how that. how the h#!! do you think you'd get any calls? Right now, sitting at my desk, Verizon knows exactly where I am (based upon triangulation of the nearest cell towers. They have my unique cell ID and my account information. My dumb phone even has a gps 911 locator on it. I dial 911, they know where I am.
Side story: the credit card companies know exactly where I am better then the cell companies. Every time I swipe my credit or debit card, they know where I am. When I travel for vacation, I am very likely to get a call from my credit card company (on my cell) asking where, when and how long I will be traveling. They know every store and every purchase I've ever made on a credit card.
Side story: the credit card companies know exactly where I am better then the cell companies. Every time I swipe my credit or debit card, they know where I am. When I travel for vacation, I am very likely to get a call from my credit card company (on my cell) asking where, when and how long I will be traveling. They know every store and every purchase I've ever made on a credit card.
sockgap
Jul 14, 04:58 PM
It would help cooling to put the power supply on the top.
This is why newer energy efficient refridgerators put the compressor on the top.
This is why newer energy efficient refridgerators put the compressor on the top.
AidenShaw
Aug 22, 09:08 AM
Gonna get a ton of switchers - even if they only ever run Windows XP on it.
One big problem with running XP, though, is that you need the Boot Camp drivers from Apple.
If the MacIntel Pro were able to use any available device (any graphics, any PCIe card which has a Woodie driver, ...), then buying one to run Vista or Windows 2003 would make more sense.
As long as you're tied to proprietary drivers, though, it isn't nearly as attractive. There shouldn't be any Apple software needed to run Linux, Solaris or Windows, outside of a bog-standard BIOS implementation.
Hopefully, however, the Apple pricing will push down the prices on other Xeon workstations. It doesn't make a lot of sense for a comparable Dell to be $600 more than an Apple.
One big problem with running XP, though, is that you need the Boot Camp drivers from Apple.
If the MacIntel Pro were able to use any available device (any graphics, any PCIe card which has a Woodie driver, ...), then buying one to run Vista or Windows 2003 would make more sense.
As long as you're tied to proprietary drivers, though, it isn't nearly as attractive. There shouldn't be any Apple software needed to run Linux, Solaris or Windows, outside of a bog-standard BIOS implementation.
Hopefully, however, the Apple pricing will push down the prices on other Xeon workstations. It doesn't make a lot of sense for a comparable Dell to be $600 more than an Apple.
j_maddison
Jul 20, 08:47 AM
THIS is why IBM was given the boot.
I doubt it had anything to do with the desktop/ server market. They switched because they had no viable alternative for their laptop range.
Jay
I doubt it had anything to do with the desktop/ server market. They switched because they had no viable alternative for their laptop range.
Jay
iGary
Aug 25, 03:05 PM
Apple needs to address this situation appropriately. As their products gain higher profile, as their customer base increases and they gain market share, it's only logical to think that there will be a greater need for support.
You're missing a comma. :p :D
You're missing a comma. :p :D
TrollToddington
Apr 6, 01:21 PM
You can't please everyone with a tiny 11" or 13" machine. I think people on here expect far too much from such a small package. If you want the best of all worlds go and get the uber 15" with 256GB SSD. If you pay anything less you are in for a compromise.
yg17
Feb 28, 12:54 PM
A same-sex attracted person is living a "gay lifestyle" when he or she dates people of the same sex, "marries" people of the same sex, has same-sex sex, or does any combination of these things. I think that if same-sex attracted people are going to live together, they need to do that as though they were siblings, not as sex partners. In my opinion, they should have purely platonic, nonsexual relationships with one another.
Why do you care what two consenting adults do in the privacy of their own home?
Why do you care what two consenting adults do in the privacy of their own home?
Georgie
Aug 25, 03:44 PM
I tell you, I've had nothing but trouble with Apple. I'm young, I'm a medical student (so relatively affluent), and I'm a "switcher." I'm their target audience! That switching part though, that was a mistake on my part. Mac OS X is beautiful software, I love it. Unfortunately I've had a lot of problems with the hardware. These days it's enough I wish I still had my IBM/Lenovo laptop--that never gave me problems.
i love lucy pictures in color.
I LOVE LUCY 8X10 POSTER
Lucy has done some creative
I love how minimalistic
Photos of Lucille Ball and the cast of I Love Lucy
kupua
Nov 29, 12:19 AM
No way Jose...hahahahahahahaha
How much did they invest in the development in the iPod. Yah right just as I though, zip. If MS is that stupid, it just shows what leverage they have on the market for their Zune
How much did they invest in the development in the iPod. Yah right just as I though, zip. If MS is that stupid, it just shows what leverage they have on the market for their Zune
Hellhammer
Aug 8, 04:29 AM
I bought GT PSP and its as if the developers actively tried to suck all the enjoyment out of the series.
I've seen several people saying that it's starting to be a car encyclopedia rather than an enjoyable racing game. I kinda agree with that. My last experience with GT is GT2 on PS1 I think but I'm looking forward on this game. Hopefully it will be what I expect, a good, solid driving game. I hope they have spent time on the actual driving too, not just with the cars and 3D stuff etc
I've seen several people saying that it's starting to be a car encyclopedia rather than an enjoyable racing game. I kinda agree with that. My last experience with GT is GT2 on PS1 I think but I'm looking forward on this game. Hopefully it will be what I expect, a good, solid driving game. I hope they have spent time on the actual driving too, not just with the cars and 3D stuff etc
Multimedia
Sep 13, 08:23 PM
Hey Multimedia, Do you record HDTV with EyeTV 500 then encode to H.264 using Handbrake and then do you add it to itunes to manage and organize those shows or movies?
I think this is a neat idea with you have the spare HD room and want to keep shows or events for long time and want to access it fast and easy.I don't use H.264 because the previous max res allowed to go on an iPod with it was 320x240 which would upscale to a TV poorly. Now I will continue to not use it because the file sizes are more than twice what I can make without it.
The author of Handbrake is going to have to make some changes to it before we can use H.264 judiciously. I currently use the FFmpeg 2-pass encoding at bitrates around 750kbps for SD @ 544x400 and 1000kbps @ 624x352 for HD. These are dimensions that fall within the upper limit pixel count that will still load and play on an iPod 230,000. This way they upsacle to a TV well and still play on iPod.
I don't use iTunes much. I am burning DVDs of all these files. 12 one hour shows fit on a DVD @ 351 per 42 minute Ads edited out episode. Movies I can get to 702MB - one CD size each. Personal message me if you need more details.
I think this is a neat idea with you have the spare HD room and want to keep shows or events for long time and want to access it fast and easy.I don't use H.264 because the previous max res allowed to go on an iPod with it was 320x240 which would upscale to a TV poorly. Now I will continue to not use it because the file sizes are more than twice what I can make without it.
The author of Handbrake is going to have to make some changes to it before we can use H.264 judiciously. I currently use the FFmpeg 2-pass encoding at bitrates around 750kbps for SD @ 544x400 and 1000kbps @ 624x352 for HD. These are dimensions that fall within the upper limit pixel count that will still load and play on an iPod 230,000. This way they upsacle to a TV well and still play on iPod.
I don't use iTunes much. I am burning DVDs of all these files. 12 one hour shows fit on a DVD @ 351 per 42 minute Ads edited out episode. Movies I can get to 702MB - one CD size each. Personal message me if you need more details.
MCIowaRulz
Apr 5, 08:35 PM
4GB download with in-app purchases for content would be my guess.
I hope they ship it on DVD as i'm not going to tie up my Internet connection for 3 hrs while it downloads:(
I hope they ship it on DVD as i'm not going to tie up my Internet connection for 3 hrs while it downloads:(
dwero
Jun 9, 03:29 AM
When called #639*, I got the news that 16GB for $199 and 32GB for $299.
That's suck
That's suck
janstett
Sep 15, 08:26 AM
And of course, NT started as a reimplementation of VMS for a failed Intel RISC CPU...
More pedantic details for those who are interested... :)
NT actually started as OS/2 3.0. Its lead architect was OS guru Dave Cutler, who is famous for architecting VMS for DEC, and naturally its design influenced NT. And the N-10 (Where "NT" comes from, "N" "T"en) Intel RISC processor was never intended to be a mainstream product; Dave Cutler insisted on the development team NOT using an X86 processor to make sure they would have no excuse to fall back on legacy code or thought. In fact, the N-10 build that was the default work environment for the team was never intended to leave the Microsoft campus. NT over its life has run on X86, DEC Alpha, MIPS, PowerPC, Itanium, and x64.
IBM and Microsoft worked together on OS/2 1.0 from 1985-1989. Much maligned, it did suck because it was targeted for the 286 not the 386, but it did break new ground -- preemptive multitasking and an advanced GUI (Presentation Manager). By 1989 they wanted to move on to something that would take advantage of the 386's 32-bit architecture, flat memory model, and virtual machine support. Simultaneously they started OS/2 2.0 (extend the current 16-bit code to a 16-32-bit hybrid) and OS/2 3.0 (a ground up, platform independent version). When Windows 3.0 took off in 1990, Microsoft had second thoughts and eventually broke with IBM. OS/2 3.0 became Windows NT -- in the first days of the split, NT still had OS/2 Presentation Manager APIs for it's GUI. They ripped it out and created Win32 APIs. That's also why to this day NT/2K/XP supported OS/2 command line applications, and there was also a little known GUI pack that would support OS/2 1.x GUI applications.
More pedantic details for those who are interested... :)
NT actually started as OS/2 3.0. Its lead architect was OS guru Dave Cutler, who is famous for architecting VMS for DEC, and naturally its design influenced NT. And the N-10 (Where "NT" comes from, "N" "T"en) Intel RISC processor was never intended to be a mainstream product; Dave Cutler insisted on the development team NOT using an X86 processor to make sure they would have no excuse to fall back on legacy code or thought. In fact, the N-10 build that was the default work environment for the team was never intended to leave the Microsoft campus. NT over its life has run on X86, DEC Alpha, MIPS, PowerPC, Itanium, and x64.
IBM and Microsoft worked together on OS/2 1.0 from 1985-1989. Much maligned, it did suck because it was targeted for the 286 not the 386, but it did break new ground -- preemptive multitasking and an advanced GUI (Presentation Manager). By 1989 they wanted to move on to something that would take advantage of the 386's 32-bit architecture, flat memory model, and virtual machine support. Simultaneously they started OS/2 2.0 (extend the current 16-bit code to a 16-32-bit hybrid) and OS/2 3.0 (a ground up, platform independent version). When Windows 3.0 took off in 1990, Microsoft had second thoughts and eventually broke with IBM. OS/2 3.0 became Windows NT -- in the first days of the split, NT still had OS/2 Presentation Manager APIs for it's GUI. They ripped it out and created Win32 APIs. That's also why to this day NT/2K/XP supported OS/2 command line applications, and there was also a little known GUI pack that would support OS/2 1.x GUI applications.
Westside guy
Aug 7, 03:50 PM
Hey nice to see osx will have system restore =D
Time machine isn't even similar to MS's System Restore. Time Machine is basically like having CVS or Subversion underneath the file system. It rocks. I don't believe there's ever been anything like it on a client-type computer (a similar feature was present in the server OS VMS, I believe).
You might want to do some reading about CVS and Subversion.
Edit: Now that I think about it, it wouldn't be surprising to find that CVS/Subversion code is the foundation for Time Machine.
Time machine isn't even similar to MS's System Restore. Time Machine is basically like having CVS or Subversion underneath the file system. It rocks. I don't believe there's ever been anything like it on a client-type computer (a similar feature was present in the server OS VMS, I believe).
You might want to do some reading about CVS and Subversion.
Edit: Now that I think about it, it wouldn't be surprising to find that CVS/Subversion code is the foundation for Time Machine.
URFloorMatt
Apr 11, 11:55 AM
To me this means 4G and Verizon/AT&T hardware convergence. Both, good news.Agreed. But I don't get all this confusion over fiscal 2012 and calendar 2012. Are there analysts really stupid enough to believe that Apple would kill any future iPhone sales at Christmas by shifting the iPhone to a January release schedule? And do they really think Apple would preview iOS 5 a full six months before release? That said, if I sit on my iPhone 3GS until Sept/Oct and the new iPhone doesn't have 4G, I'll probably never buy another Apple product again.
For those interested in holding out for iPad 3, I do think moving the iPhone into a fall release frame opens the door to delaying the iPad 3 launch until summer 2012. On the plus side, that would leave the spring conspicuously empty, which might indicate a major MacBook Pro refresh (i.e. new casing) for next year.
For those interested in holding out for iPad 3, I do think moving the iPhone into a fall release frame opens the door to delaying the iPad 3 launch until summer 2012. On the plus side, that would leave the spring conspicuously empty, which might indicate a major MacBook Pro refresh (i.e. new casing) for next year.
heels98
Sep 19, 07:08 AM
Sure, some people will always have a need for the fastest computer in the world. Some will find themselves stressing over the slightest increase in processor performance, screen resolution, graphics memory, whatever. No one here doubts that. But most of those people spend much more time working than reading and posting on internet message boards. Professionals use the tools that for them get the job done. I feel that the main point of using the Mac is lost on most PC users, and especially on those that cry out for the absolute fastest turbo-charged, slick, top benchmark machines. Maybe our processors are "outdated," but Mac OS X is not, nor is the work that I see coming from Mac professionals inferior to those with faster computers. The fact that OS X makes doing our jobs more elegant and faster, is far more important than whose processor is the fastest, or as Freud would put, whose >>>> is bigger.:o
DeVizardofOZ
Aug 26, 05:57 AM
in my experience, their support has always sucked..even from day 1 with my first PowerMac G5 back in 2004.
Let's see...
PowerMac G5 arrived with a defective superdrive, miscalibrated fans. The genius 'couldn't hear the fans', and accidentally put the repair in someone else's name, so when I tried to pick it up, I had to haggle to get it. Oh, and when I did finally get it, the superdrive was still broken. Super...
Cinema Display arrived with 7 dead pixels...I know this is a touchy issue, but the problem with their support regarding it was that none of them knew the actual number to replace it at. The phone people told me 5, the store (after the 45 minute drive there) told me 15, and another rep (who finally replaced it) told me 3.
iMac G5 had a defective power supply on arrival--would shut off randomly, some times not turning on. They refused to acknowledge this the first time we were there...the second time we were there...third time...fourth time they gave in--by saying "we'll keep it overnight." They still.."couldn't find a problem." When they gave it back, it worked for..two weeks, then the fans started being wonky. They couldn't hear that the first or second visit, on the third visit they took it overnight, "couldn't hear any audible issue", but it shutdown on them. I guess taking our word for it, they replaced the fan assembly, logic board, and power supply. Worked for a month, now it still shuts down.
MacBook Pro had the defective battery (random shutdowns), now fixed. Also, I had the screen buzz (now fixed), CPU A Whine (now fixed). They basically fixed all the issues in this machine, but were four days over their expected return time.
I'm not saying their support is totally crap, but they're certainly not consistent in performance, technical knowledge, friendliness, or even coverage. I was talking to a friend about "what I'd do if I were Steve Jobs," and the first thing we agreed on was to fire the entire AppleCare department, and all the genius', because they all seem to suck.
But hey, my iBook G4 and MacBook are fine...
There shouldn't be LUCK involved when buying ANYTHING, including an APPLE:p
Let's see...
PowerMac G5 arrived with a defective superdrive, miscalibrated fans. The genius 'couldn't hear the fans', and accidentally put the repair in someone else's name, so when I tried to pick it up, I had to haggle to get it. Oh, and when I did finally get it, the superdrive was still broken. Super...
Cinema Display arrived with 7 dead pixels...I know this is a touchy issue, but the problem with their support regarding it was that none of them knew the actual number to replace it at. The phone people told me 5, the store (after the 45 minute drive there) told me 15, and another rep (who finally replaced it) told me 3.
iMac G5 had a defective power supply on arrival--would shut off randomly, some times not turning on. They refused to acknowledge this the first time we were there...the second time we were there...third time...fourth time they gave in--by saying "we'll keep it overnight." They still.."couldn't find a problem." When they gave it back, it worked for..two weeks, then the fans started being wonky. They couldn't hear that the first or second visit, on the third visit they took it overnight, "couldn't hear any audible issue", but it shutdown on them. I guess taking our word for it, they replaced the fan assembly, logic board, and power supply. Worked for a month, now it still shuts down.
MacBook Pro had the defective battery (random shutdowns), now fixed. Also, I had the screen buzz (now fixed), CPU A Whine (now fixed). They basically fixed all the issues in this machine, but were four days over their expected return time.
I'm not saying their support is totally crap, but they're certainly not consistent in performance, technical knowledge, friendliness, or even coverage. I was talking to a friend about "what I'd do if I were Steve Jobs," and the first thing we agreed on was to fire the entire AppleCare department, and all the genius', because they all seem to suck.
But hey, my iBook G4 and MacBook are fine...
There shouldn't be LUCK involved when buying ANYTHING, including an APPLE:p
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